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My Wings Frequent Flyer Member’s Handbook

“Min-ga–lar-bar! We warmly wish to the Specials Members who always fly your dreams with Asian Wings Airways. This Program is the one of the special feedback for our special customers and members. This Program is called “My Wings Frequent Flyer Program”. Whether it’s for business or pleasure, if you travel by airs a lot, you should seriously consider joining our frequent flyer program. Some business travelers recommend enrolling in just one, or at most two, programs so that you have an opportunity to amass more miles quickly. Please take some time to familiarize yourself with the contents of this program guide, which details the many benefits you can enjoy as a My Wings Frequent Flyer Program’ member, so that you can take full advantage of your My Wings Frequent Flyer Program’ membership.” This booklet has been dedicated to our loyal customers who have put their trust in ‘Asia Wings Airlines’. This booklet explains on how to make use of the miles that you have travelled with Asia Wings. Membership status, redeeming of mileage in other terms and conditions in how to make full use of “My Wings Frequent Flyer programs”. In order to suit your needs, we will be changing different programs all year round/seasonally. My wings frequent flyer program will be taking full responsibility in walking you through our program experience.

 

Membership application

“My Wings Frequent Flyer Program” offer members a range of exclusive benefits designed to make travelling with Asian Wings Airways even more rewarding. Alternatively, you can complete an application form available at any of Asian Wings Airways ticketing offices, airport check-in desks or on board Asian Wings Airways flights. If you agree with the terms and conditions of the program; please return the form with your signature, to our air ticket and the boarding pass or you can send it to the Commercial Department based in Yangon via the post office. If you are one of our members or already know of our program, please share this information to your partners who are interested in this. This program is our way of saying thank you for choosing to fly with Asian Wings Airways. As a member, you will enjoy a range of exclusive privileges and benefits designed to make travelling with us even more rewarding.

 

Member Classes

There are three different types of member of classes: Classic Wings Member, Silver Wings, and Gold Wings and these depend upon the mileage that you have flown with My Wings Frequent Flyer Program. Members can raise member class by collecting mileage, once a year. Rewards are granted differently for the different member classes.

 

Classic Wings Member

Rules for the member of Classic Wings

 

  • Once you complete the membership form, you are officially one of the members.
  • A member must earn (3000) miles point a year.
  • If a member is not able to earn (3000) mileage a year, a member will receive only 50% of his/her total collected mileage. A member can still be a member of Classic Wings member for a one more year.

     

Privileges of Classic Wings Member

  • The members are considered a priority at the launching program or rewarding program which is celebrated by My Wings Frequent Flyer Program.
  • A member can fully get the promotion reward by the companies which is joined with My Wings Frequent Flyer Program. More details information is display in the My Wings News Letter.
     

Silver Wings Member

Rules for the member of Silver Wings

  • To be a Silver Wings’ member, you will need to earn (3000) mileage from Classic Wings
  • A member status will upgraded to the Gold Wings if you can earn (15000) mileage within 2 years.
     

Privileges of Silver Wings Member

A Silver Wings’ member can get variety of awards given by My Wings Frequent Flyer Program, exclusive privileges and is be able to be a member of Gold Wings. The Silver Wings’ members can enjoy more special promotions given by our partners and more benefits than the Classic Wings’ member.

(More information is available from “My Wings News Letter”)
My Wings Frequent Flyer Program offers special priority services for Silver Wings’ member. Services are shown below:

  • Excess Baggage of 10kg
  • Priority Waiting List
  • Priority Boarding
  • Priority Baggage Handling
     

Gold Wings Member

Rules for the member of Gold Wings

Gold Wings is valid for 2 years or 24 months from the date it is purchased. A member who accumulates (15000) miles points within 2 years can get the Award Ticket. A member who can only earned (15000) miles points will still be the Gold Wings Member. If a member cannot earn (15000) miles points, member level will be automatically degraded to the status of Silver Wings. A member of Gold Wings must earn (15000) miles points within 2 years.

 

Privileges of Gold Wings Member

Gold Wings’ member can get the top priority than any other Wings; Classic and Silver. Also the several awards, launching programs, can use more opportunities and other benefits.
(For information, you can get from My Wings News Letter)

My Wings Frequent Flyer Program offers special priority services for Silver Wings’ member. Services are shown below:

  • Excess Baggage of 20kg
  • Priority Waiting List
  • Priority Boarding
  • Priority Baggage Handling
  • Priority Check-in
  • Free use of Lounge (Where Available)
     

How to extend My Wings’ Member card?

When your card is expired, you can extend by exchanging new card at Asian Wings Airways main office. For a member who hasn’t earned miles, you need to pay 5000ks as service fees to renew it.

How to apply for a new card, if you have lost your card?

In cases where you have lost your member card, please apply for a new card at Asian Wings Airways’ Main office or branch offices. It takes approximately 5 days to receive a new card from the Main office. Branch offices require a longer period of up to 2 weeks for a new card. A service charge of 5000ks is applied for a new card.
 

My Wings Frequent Flyer Calendar for Reward Program

My Wings Frequent Flyer Benefits of Award Ticket

The table below demonstrates the accumulated mileage for receiving or claiming Complimentary Ticket (Award Ticket) accordance to the mileage collected.
My Wings Frequent Flyer mileage rewards can not only benefit by the members but also by the nominees of the members. Service charges of Local Award Ticket or USD 45 for Foreigner Award Ticket will be applied every time the member nominates other person as Name Change Fees, for any trip offered by Asian Wings.
 

Terms and Conditions

  1. Name Changes/Nominations can be applied 2 weeks prior to the trip by filling out the Award Ticket Requisition Form.
  2. After the ticket has been redeemed, changes to dates of departure can be made and services charges of 5000 kyats will be applied to this action.
  3. The latest date for Name Changes is 2 days prior to redeeming the Award Ticket.
  4. Names cannot be changed after the Award Ticket has been redeemed.
  5. Fuel Surcharges and Tax will be charged upon issuing the award ticket.
  6. Charges of 10000 kyats or USD 15 will be applied for lost tickets upon collecting mileage for Award Ticket.

Award Ticket Requisition Forms are available at any Asian Wings brunches and Head office Commercial Department. Award Tickets are to be applied with completed Ticket Requisition Forms prior to 2 weeks before planned trip.

For more information, Please contact Asian Wings Commercial Department;
Phone No: +95-1-515259, 532252, extension 130, 136.

Terms and Conditions for Award Tickets

  1. The ticket has validity.
  2. Ticket Requisition Form is needed to be filled out upon redeeming.
  3. 14 days noticed is needed to be given to the Asian Wings Office before planned trip in order to redeem the ticket. The mileage will be minus from the account within 24hours.
  4. If the redeem ticket has not been used, members need to inform the Asian Wings Office within 5 days to reimburse the mileage.
  5. Expired mileage will be not carried onto another year.
  6. Award Tickets can be collected via the members personally or representative along with the written letter from the member.
  7. The traveller can alter the award date before redeeming the ticket and can also collect the mileage.
  8. As for other alternations, new reservation is need for mileage recollections. 5 working days are to be expected.
  9. Airplane surcharges and tax from the government are to be paid in full upon collecting the Award Ticket.
  10. Members are to be aware of the fact that expired mileages are not valid for redeeming Award Ticket those mileages. That is why it is important to redeem the Award Tickets two weeks prior to the expiry date.
     

Asian Wings Frequent Flyer Program Section

This is the main contact point for Frequent Flyer Program where you can redeem Awards or about the program in general.
Telephone: (951) 515259, 515260, 532252 Ext. 130,136 (Asian Wings Head Office’ Commercial Department)
 

To submit mileage claims, or for written inquiries,
Fax: 95-1-532333 and
Email: ffp@asianwingsair.com
Post: No.41, Shwe Taung Gyar Street, Bahan Township, Yangon, Myanmar
Office Hour: Monday to Friday (09:30 – 17:30)
(Excluding public holidays)